PRIVACY POLICY

LILLESHEEP PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lillesheep.com (the "Site").

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.

As you browse the Site, we also collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and how you interact with the Site.

We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

Name
Billing address
Shipping address
Payment information
Email address
Phone number

We refer to this information as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect to:

Process and fulfill your orders.
Arrange shipping.
Provide invoices and order confirmations.
Communicate with you.
Screen orders for potential fraud or risk.
Send you information, promotions, or offers relating to our products and services, in line with your marketing preferences.

We use the Device Information we collect to:

Detect potential fraud and security risks.
Improve and optimize our website.
Analyze customer browsing behavior.
Measure the effectiveness of our advertising and marketing campaigns.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties that help us operate our business.

For example:

We use Shopify to power our online store. You can learn more about Shopify's Privacy Policy here:
https://www.shopify.com/legal/privacy
We use Google Analytics to better understand how visitors use our website.
More information:
https://policies.google.com/privacy

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws, respond to lawful requests, or protect our legal rights.

4. BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with personalized advertisements and marketing communications that we believe may be relevant to you.

To learn more about targeted advertising, visit the Network Advertising Initiative (NAI):

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

5. SMS MARKETING & MESSAGING POLICY

Your privacy is important to us.

If you choose to receive SMS messages from LilleSheep, we use your phone number only for:

Order confirmations
Shipping updates
Cart abandonment reminders
Promotional offers
Customer satisfaction requests

Cart Abandonment Cookies

Our website uses cookies to remember the products you add to your shopping cart, including when you leave the checkout without completing your purchase.

This information may be used to send you a reminder via SMS.

Sharing SMS Information

We do not sell or share your phone number, SMS opt-in data, or messaging consent with unrelated third parties.

If this Privacy Policy refers to sharing data for marketing purposes, this specifically excludes SMS opt-in information.

Location Information

If you allow location services, we may use your location to provide relevant offers or content.

Location data is only collected with your explicit consent.

Opting Out

You can unsubscribe from SMS messages at any time by replying STOP to any SMS or by contacting us at:

📧 lillesheepshop@gmail.com

6. DO NOT TRACK

Please note that we do not alter our data collection practices when we receive a Do Not Track signal from your browser.

7. YOUR RIGHTS

If you are a resident of the European Economic Area (EEA), you have the right to:

Access your personal data.
Correct inaccurate information.
Update your information.
Request deletion of your data.
Restrict or object to processing.
Request data portability where applicable.

To exercise any of these rights, please contact us using the details below.

We process your information to fulfill our contractual obligations, comply with legal requirements, or pursue our legitimate business interests.

Your information may be transferred outside Europe, including to Canada or the United States, where necessary to provide our services.

8. DATA RETENTION

When you place an order through our Site, we will maintain your Order Information for our records unless and until you request its deletion, provided that we are not legally required to retain it for a longer period.